Letter to Reception Team from Mrs S F (May 2013)

Whilst waiting in the waiting room to be seen by my GP Dr Lowe today and having seen the lovely bench outside for 75 years in practice, I reflected upon my experiences of Tower House in all the years I and my family have been patients at the surgery.

I wanted to share with you that all of my experiences to date have been consistently outstanding! You ladies are so lovely, patient, kind; understanding and I really respect the work you do with the public.

So this letter is to say THANKYOU! You are all amazing, and I and my family appreciate you all very much.

You are the face of Tower House and set the bar high for other GP surgeries to follow in example.

Mrs S F
May 2013