Our Service to You

Our aim is to provide a comprehensive range of medical services and preventative health care within the available resources. The practice will continue to improve its services by training and the use of advancing technology.

We do not discriminate on grounds of race, gender, social class, age, religion, sexual orientation, appearance, disability or medical condition. We are always pleased to receive comments from our patients about the service we provide. A feedback form is available online or in reception. Please complete personal details if you would like a reply.

Please treat our staff with the same courtesy and respect that you would expect to receive from them. Patients who are violent, abusive or threatening towards staff or other patients will be removed from our lists immediately.

Dementia Friendly Practice

Tower House Surgery is pleased to announce that we are working towards a Dementia Friendly Practice. Over the coming months the practice will be raising awareness about Dementia and becoming more Dementia Friendly. 

As part of our bid, we will be working with patients and their carers to support and review our patients with a current diagnosis. We feel this is an important step in supporting families that are affected by Dementia. 

In addition, all of our reception staff have become Dementia Friends and we would like to strongly encourage our patients to sign up to become a Dementia Friend. This can be done by visiting the Dementia Friends website via the link below.

• Dementia Friends